Sandos Hotels

• Our company
• Quality
• Environment
• Work with us

QUALITY POLICY

To apply high quality standards, in order to  reach the satisfaction of our most demanding guests,  as well as  to exceed their expectations.

Quality Standards in Sandos Group

The priorities or criteria  that consistently help to accomplish the service mission.

The quality standards in Sandos Group are the following:

1. Security and  Hygiene

Providing welfare to our guests and workers with:

•Proper food handling.
•Cleanliness and Hygiene.
•Safe actions and conditions.
•Precaution.

2. Kindness and Service

We reach the respect and satisfaction from our guests and workers with.

•Solving problems through a suitable manner.
•Courtesy.
•Hospitality.
•Detailed service.
•Treating each person as an individual.

3. Image

We reach an impeccable experience to our guests, by:

•Maintaining an excellent product.
•Taking care of the environment.
•Maintaining the common areas clean and impeccable.
•Designing  areas by themes.
•Taking care of the details.

4. Efficiency

We maintain an excellent operation within all our areas, with:

•Synergy.
•Proper  operations and procedures.
•Quick service.
•Productivity.